UNUSED YARN IN ITS ORIGINAL CONDITION MAY BE EXCHANGED FOR STORE CREDIT WITHIN THREE
MONTHS OF THE PURCHASE DATE. WHEN EXCHANGING YARN THE CUSTOMER MUST PAY FOR ALL SHIPPING
COSTS ASSOCIATED WITH THE EXCHANGE. THE CUSTOMER WILL RECEIVE NOTICE OF THEIR STORE CREDIT
WITH UPTOWNYARNS.COM VIA AN EMAIL. NO RETURNS ON BOOKS, NEEDLES OR ACCESSORIES. YARN BEING
RETURNED MUST BE ACCOMPANIED BY THE FOLLOWING: THE RECEIPT , THE CUSTOMERS ADDRESS, EMAIL
AND DAYTIME PHONE NUMBER . ALL RETURNING PACKAGES MUST BE INSURED FOR THEIR FULL VALUE. WE
ARE NOT RESPONSIBLE FOR UNINSURED PACKAGES.
MONTHS OF THE PURCHASE DATE. WHEN EXCHANGING YARN THE CUSTOMER MUST PAY FOR ALL SHIPPING
COSTS ASSOCIATED WITH THE EXCHANGE. THE CUSTOMER WILL RECEIVE NOTICE OF THEIR STORE CREDIT
WITH UPTOWNYARNS.COM VIA AN EMAIL. NO RETURNS ON BOOKS, NEEDLES OR ACCESSORIES. YARN BEING
RETURNED MUST BE ACCOMPANIED BY THE FOLLOWING: THE RECEIPT , THE CUSTOMERS ADDRESS, EMAIL
AND DAYTIME PHONE NUMBER . ALL RETURNING PACKAGES MUST BE INSURED FOR THEIR FULL VALUE. WE
ARE NOT RESPONSIBLE FOR UNINSURED PACKAGES.
RETURN POLICY
SHIPPING, HANDLING AND INSURANCE COSTS :
INTERNATIONAL ORDERS : ORDERS ARE PROCESSED IN CANADIAN DOLLARS
| YOU WILL BE INFORMED OF SHIPPING COSTS ON INTERNATIONAL ORDERS BEFORE WE SHIP THE GOODS AND BEFORE YOUR CREDIT CARD IS CHARGED |
CANADIAN SHIPPING CHARGES :
TOTAL MERCHANDISE ORDER AMOUNT
SHIPPING COST ( INCLUDES INSURED DELIVERY AND HANDLING )
UP TO $5.00
$4.99
$5.01 - $20.00
$7.99
$20.01 - $40.00
$40.01 - $55.00
$55.01 - $100.00
$100.01 AND UP
$8.99
$9.99
$10.99
$ FREE !
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U.S SHIPPING CHARGES :
TOTAL MERCHANDISE ORDER AMOUNT
UP TO $5.00
$5.01 - $20.00
$20.01 - $40.00
$40.01 - $55.00
$55.01 - $100.00
$100.01 AND UP
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$5.99
$8.99
$9.99
$10.99
$12.99
$ FREE !
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SHIPPING COST ( INCLUDES INSURED DELIVERY AND HANDLING )
| E-MAIL US AT/// contact@uptownyarns.com |
TOLL FREE # 866-338-1940
TO PLACE AN ORDER WITH US
TO JOIN OUR MAILING LIST
| TO PLACE AN ORDER WITH US, PLEASE EITHER E-MAIL US YOUR ORDER ALONG WITH YOUR PERSONAL DETAILS, OR GIVE US A CALL TOLL FREE. PLEASE HAVE YOUR VISA OR MASTERCARD READY. |
| IF YOU WOULD LIKE TO RECEIVE ADVANCE NOTICE OF SALES, WORKSHOPS OR SPECIAL EVENTS, PLEASE E-MAIL US AND INSERT (MAILING LIST) IN THE SUBJECT LINE. |
| PLEASE FEEL FREE TO LEAVE US INPUT ON YOUR EXPERIENCE WITH US, AND COMMENTS ON THE WEBSITE ARE ALWAYS WELCOME. |
contact@uptownsyarns.com